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Ministry


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Indian Railway Board Lifeline to the Nation

Land Licensing ( connected with Railway Siding )

Way Leave Proposal

Citizen Charter of Passenger Services

Commercial Notification of Pvt Sdgs

Allotment of Commercial Plots

Passenger Ticketing

Full Tariff Rate ( FTR ) Coach or Train Booking

Parcels

Freight Service

Refunds in divisional /Chief Comml Manager

Reply of Public Complaints

Cleanliness

Theft of Luggage

Co-operation from Passengers

Source : South Eastern Railway Last Reviewed : 27-08-2026